Privacy, Terms & Refund Policy
Last updated: September 2026. InnerWorkz is operated by Shenode Nair, Pune, India. Questions can be sent to shenode@gmail.com.
Privacy Policy
We collect information you provide through our forms and checkout — name, email, phone, WhatsApp number, and payment details processed securely by Razorpay — to respond to enquiries, schedule sessions, deliver programs, and where you've consented, send emails about emotional wellbeing. We use cookies for basic site analytics. We do not sell or rent your information. Session content shared with Shenode Nair is confidential and never shared without consent, except where required by law. You may request access to, correction of, or deletion of your data at any time by emailing us.
Terms & Conditions
By booking a session or enrolling in a program, you agree to attend with honesty and openness and communicate promptly about scheduling changes. Program content, materials and recordings are the intellectual property of InnerWorkz and Shenode Nair, licensed to you for personal use only — not for resale or redistribution. InnerWorkz is not liable for outcomes dependent on your own engagement with the material. Any disputes are subject to the jurisdiction of courts in Pune, India. Participants are expected to engage respectfully with facilitators and fellow participants in all group settings.
Refund Policy
| Program | Refund Terms |
|---|---|
| L0 — Sukoon | 3-day unconditional money-back guarantee. |
| L1 — Breakthrough | Refund available any time before Day 2 of the workshop begins. |
| L2 — Deep Transformation | No refunds once the 21-day program content is granted (downloadable/recorded access). |
| L3 — Nisritah / Flow Mastery | Custom terms discussed and agreed during your discovery call. |
| Monthly Membership | Cancel anytime; no refund for the current billing month once charged. |
Billing
Payments are processed by InnerWorkz via Razorpay. Your bank or card statement will show a charge from INNERWORKZ or RAZORPAY*INNERWORKZ.
Shenode — please have this reviewed by an advocate before treating it as final; this gets you a real, working policy page quickly, not a substitute for legal advice.